Shortlisted for 3 Awards at Irish Franchise Association Awards
Kendlebell is delighted to share that we have been shortlisted in 3 categories at the Irish Franchise Association Awards. This follows on from last year’s success where Kendlebell won Service Franchise of the Year 2022.
We have been shortlisted in 3 categories for 2023
- Service Franchise of the year award (B2B + B2C)
- Employee Star of the year award – Michelle Smyth
- Franchisee of the Year (Tony Clarke – Kendlebell Naas)
We are very excited as you can imagine, particularly as Michelle, our manager, is nominated for Employee Star of the Year. Many of you will know Michelle as she runs the show here in Fairview.
The Kendlebell brand is very well known and the success of Kendlebell Naas in getting nominated for Franchisee of the Year demonstrates that very clearly.
Congratulations to all finalists and we are looking forward to a great evening on 21 May – we will let you know if we are successful.
Kendlebell Overview
Kendlebell was set up In Ireland in 2006 and now have 4 offices providing a diverse range of services to the SME market. We provide a range of Outsource Solutions to the Business Community. Kendlebell were awarded the Business All – Star Accreditation for the second time in a row recently. Learn more about the full range of Kendlebell inbound services here
Among our services are:
Business Telephone Answering / Message Taking
We provide a personal telephone answering service for your business calls. All your calls are answered by your own PA, giving you peace of mind that you will never miss another new enquiry again. A call answering script is agreed in advance. All your business calls are answered in a professional and friendly manner as if we were part of your team. Our Business phone answering service is delivered at a fraction of the cost of employing staff, involves no administration and gives an excellent first impression. Messages are passed to you instantly by either text-to-mobile, email or you can phone in and speak to your Kendlebell PA at any time.
Virtual Reception services
The Kendlebell team will act exactly as you would expect any receptionist to operate. They will take all incoming calls and transfer them through to the direct dial or mobile of the member of staff sought. If these individuals are not available, they can give callers the option to leave a voicemail or simply take a message which the PA will send on immediately. They will do so immediately by text or email with an end of day report summarising all your calls being sent as well. All of this is done seamlessly and without the company’s customers being aware that you are suing a virtual receptionist from Kendlebell.
Customer Helpdesk / Order Taking
Services include capturing caller’s details and asking qualifying questions to get further information you may require. With each client, we agree call handling instructions to ensure our services benefit your company, freeing up your time to concentrate on running your business. We can link to your CRM /Sales Systems remotely and securely. We also provide cold call screening as part of our phone answering services. Messages will be forwarded on to you immediately by email or text, alternatively we can save and forward these messages at an agreed time. You will also receive a daily email summary of messages.
Visit our service page here for more information on all our services.
