Benefits of outsourcing your Customer Helpdesk and Order Taking Service
Outsourced Customer Helpdesk Outsourcing your customer helpdesk and order-taking services can be a strategic choice to enhance customer experience, streamline operations, and cut costs. Here are some key benefits: 1.Cost Savings: Outsourcing helps reduce...
Diary Management
What is Diary Management? Effective Diary management is a must for any business owner to keep control of everything from internal and external meetings, making reminders, keeping a record of actions and deadlines as well...
Boosting Customer Satisfaction: The Advantages of Interactive Voice Response (IVR) Systems
In today’s fast-paced business world, customer service efficiency is paramount. One technology that has revolutionized the way businesses handle customer interactions is Interactive Voice Response (IVR). Whether you’re managing a call centre, handling customer queries...
Enhance Customer Service with a Virtual Receptionist
What is a Virtual Reception Service? A virtual reception service is a remote call handling service where professional receptionists manage your incoming calls, messages, and other communication tasks. These services ensure that your clients and...
The Top Benefits of Using Overflow Call Answering Services
It is not good for your business when your customers must be put on hold, leave a voicemail, or must call back later. Our Overflow Call Answering Service helps solve that problem. We provide you with...
Mastering Sick Day Coverage: How to Keep Your Business Running Smoothly When You’re Out
In the fast-paced world of business, maintaining seamless communication is crucial. One of the most challenging aspects for any business is managing employee sick days, especially when the absence is unexpected. This is where a...
The Benefits of Outsourcing Helpdesk Services and Ticketing Systems for Businesses
Kendlebell provide Outsourced Helpdesk and Ticketing Services to many of our clients in the IT and other industries. As an outsourced telephone support service, we will provide our customers with a dedicated number which will...
Maximising Efficiency: Why Businesses Should Outsource Their Diary Management
In today’s fast-paced business environment, time management is more critical than ever. An often underappreciated yet essential aspect of this is diary management. Efficiently scheduling meetings, appointments, and events can make a significant difference...
Seamless Transition from Blueface to Kendlebell: Your Reliable VOIP Solution
As businesses navigate the recent announcement from Blueface regarding the cessation of their telephone services, many are left wondering about their next steps. Blueface, a well-known provider of telecommunication services, will cease operations on October...